Live Calls

Our sales and service staff are available to help you during regular business hours. All our calls are toll free at

Hours

Monday – 9:00 – 5:00 EST
Tuesday – 9:00 – 5:00 EST
Wednesday – 9:00 – 5:00 EST
Thursday – 9:00 – 5:00 EST
Friday – 9:00 – 5:00 EST
Saturday – Live Chat only
Sunday – Live Chat only

Live Chat

Press the Live Chat button at the bottom right of this page and you can chat online with one of our agents whenever you feel like it.

Can't wait to do another one

If you have particular questions about your design or your payment, please contact our customer service manager Katie.

FREQUENTLY ASKED QUESTIONS

  1. Is it free to call you anytime?
    Yes, you can call us anytime; keep in mind our managers are only available 9-8pm Monday to Friday. If you call outside those hours, please feel free to leave a message and we will call you back shortly. All calls are toll free @1-866-559-1162
  2. Is live chat actually a person?
    Indeed our live chat is a real person. If were not available on live chat you will see a message where you can send us an email. Our staff is available on live chat 16 hours per day 7 days per week.
  3. Can I email you with a random question about tattoos?
    Any time you have a question or concern, please contact our service manager. If she cannot answer your question, she will pass it to another manager who will. It’s our job to help you the best we can. Contact us anytime at Sales@customtattoodesign.ca